Claudia went completely postal on me today! This is why Fed Ex and UPS are so so successful. Yes, I showed up 5 minutes before close. Yes, I asked to use her pen. That does not give her the right to "reprimand" me, a customer, especially loudly in front of others. She was obviously having a bad day and taking it out on everyone there including a man who made the cardinal sin of asking for a clear pouch for his mailing label. Trying to recover from that experience and get back to my good day!
I was very pleased with Antonio. He answered all my questions regarding my packet. Even though the package still hasn't arrived, and there has been technical difficulties with the US postal service in general, this post office is very customer friendly!
This is an older post office location but conveniently located in Town Square. Parking is a little difficult so you may need to walk a few minutes to this location.
After picking up my three children early from school, taking the night off from work and having my wife take the afternoon off we arrived just before 3pm and were told the passport office closed at 3. Website states passport applications are taken until 4.
Clerk provided insufficient information about the passport service over the phone. Resulted in several hours worth of wasted time and resources. Regardless of how far ahead you plan, it’s impossible to avoid the poor service of this USPS
Please change your website or stop closing early.
United States Postal Service is a US Post Office based in Southlake, Texas. United States Postal Service is located at 300 State St, Southlake, TX 76092, USA.
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