This hospital is doing something very wrong and i will look further into their billing practices. It seems they keep lying to people about their deductibles but later send an outrageous bill.
PS : "i just got a letter from them stating i still have not paid my balance despite previous requests" but i called you but DID NOT GET A CALL BACK.
Omg this place is amazing... they are so nice.. Jenny, Jean, Angela, the lady with the Russian accent.. everyone.. I loved it
These folk's are amazing, kind, caring and keep you comfortable during your stay.
I had surgery in 9/1/17 and the nurse taking care of me Loren, was probably the most phenomenal nurse I've ever Met. Have to make sure that I call up there Report how phenomenal she was. I've never seen such service before and I was so scared because this was my first surgery as an adult, and I was by myself. She really made me feel like I had somebody there with me who cared. She goes by Lori but her name is Loren.
I have had one MRI in the past, I don't even remember paying up to $200. I called the billing department and explained to them that last year was a bit tough. I am to my neck in medical bills. The lady (i won't mention her name) said she will speak to the Director and call me back. I never got a callback. I called her and left a message, and she never called me back.
I had a procedure done an MRI, the staff was courteous. When I went to check-in, I was told I had to pay over $800 as my deductible at that moment. I paid everything there so i could not have to worry about it. I am not working at the moment but thank God I had my husband's insurance and I had savings. Almost 6 months later, I get a bill for almost $2000. I was shocked needless to say. Apparently, they charged about $9000 for the MRI that I did to my insurance and I had almost $3000 after insurance did their part.
I am so disappointed in this hospital. I didn't ask for free service but something reasonable. This hospital did not care and wants to put me through the stress of trying to figure out how to pay them. The stress can put me back in the hospital. People talk about how great the staff is, but when you leave, after you rave about the staff, expect a shock long down the road when all is forgotten.
The people that work in the cafeteria were so nice and freindly and the food was really good
Methodist Southlake Hospital is a US Hospital based in Southlake, Texas. Methodist Southlake Hospital is located at 421 E State Hwy 114, Southlake, TX 76092, USA.
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